1. Contact support desk by telephone on 0207 993 4298.
2. Logon to our support site here:
Start support session
3. The first time you use the service, follow simple onscreen instructions to install the web plug-in.
4. A 6 digit code will appear on your screen: provide this to the operator.
5. You will be notified when our operator connects to your session and asked to accept or reject the connection.
